John came to my assistance after I was conned by another company. I had a dryer that broke down, another company came to see me, charged me a call out fee to tell me it was broken and not worth fixing. John contacted me and offered me a second opinion for free. John turned up on time, and informed me that the machine can be fixed and at a very reasonable rate. John came back with the parts when arranged and fixed it. I would recommend John, he was courteous, helpful and kept me informed every step of the way. Excellent service and communication.